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Automobile Dealers Association of Mega Milwaukee
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  • About Us
    • Community
    • Board of Directors
    • Contact Us
  • Automotive Careers
  • Events
    • Auto Show
    • Auto Show Gala
    • Calendar
    • News
  • Friends of the Industry
  • Dealer resources
    • Education
    • Insurance
  • Order Forms & Supplies

​Education

ADAMM, has one of the most successful and long running automotive sales professional training programs in the industry. Having provided high quality sales training to well over a thousand automotive sales professionals in Southeastern Wisconsin, ADAMM can provide the training for success in the exciting field of automobile sales.

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Sales Training

​This class is geared toward the newly hired sales professional or seasoned sales professional looking for skills refreshing in the following areas:
  • Quality Meet and Greet
  • Road Map to the Sale
  • Effective Consultative Customer Interview
  • Asking the RIGHT Questions
  • Selling Feature, Benefit and Impact
  • Professional Vehicle Presentations
  • Vehicle Demo Ride
  • Building Value
  • Closing the Sale 
  • How to Explain Warranty
  • Overcoming Objections
  • Effective F&I Turnover
  • Prospecting for Long Term Success
  • Fantastic Follow-up
  • DISC Personal Profile
  • Internet Savvy Buyer
  • Millennial Buyer
  • …and more!
Sales Training TBA
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Sales Advisor Training

This class is a great class as a refresher for the seasoned Service Advisor and still effective for the newer hired employee focusing on the following areas:
  • Service drive “Meet and Greet” best practices - identifying specific do’s & don'ts
  • Technology and customer communication
  • Super effective time management tools
  • Using “Estimate in writing” laws to increase $$ and CSI
  • Managing technicians estimates for proper selling
  • Getting quicker upsell approvals
  • Increasing $$ per repair order and what not to miss 
  • Leveraging the recall into a positive customer experience
  • Staying in control of the appointment process
  • Capturing e-mail’s the easy way
  • Asking for returned CSI surveys the right way
  • Making the next appointment
  • Effective phone management
  • Moving the special order parts off the shelves
  • Watching for and avoiding lemon law situations
  • Helping unhappy clients stay away from the boss
  • And more…
Service Advisor Training TBA
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10810 West Liberty Dr.  |  Milwaukee, WI 53224
Phone: (414) 359 - 9000 | Contact Us
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