​Education

ADAMM, has one of the most successful and long running automotive sales professional training programs in the industry. Having provided high quality sales training to well over a thousand automotive sales professionals in Southeastern Wisconsin, ADAMM can provide the training for success in the exciting field of automobile sales.

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Sales Training

​This class is geared toward the newly hired sales professional or seasoned sales professional looking for skills refreshing in the following areas:

• Quality Meet and Greet
• Road Map to the Sale
• Effective Consultative Customer Interview
• Asking the RIGHT Questions
• Selling Feature, Benefit and Impact
• Professional Vehicle Presentations
• Vehicle Demo Ride
• Building Value
• Closing the Sale 
• How to Explain Warranty
• Overcoming Objections
• Effective F&I Turnover
• Prospecting for Long Term Success
• Fantastic Follow-up
• DISC Personal Profile
• Internet Savvy Buyer
• Millennial Buyer
• …and more!

Sales Training November 13-14

Service Advisor Training

This class is a great class as a refresher for the seasoned Service Advisor and still effective for the newer hired employee focusing on the following areas:

• Service drive “Meet and Greet” best practices - identifying specific do’s & don'ts
• Technology and customer communication
• Super effective time management tools
• Using “Estimate in writing” laws to increase $$ and CSI
• Managing technicians estimates for proper selling
• Getting quicker upsell approvals
• Increasing $$ per repair order and what not to miss 
• Leveraging the recall into a positive customer experience
• Staying in control of the appointment process
• Capturing e-mail’s the easy way
• Asking for returned CSI surveys the right way
• Making the next appointment
• Effective phone management
• Moving the special order parts off the shelves
• Watching for and avoiding lemon law situations
• Helping unhappy clients stay away from the boss
• And more…

Service Advisor Training TBD